Reviews by jasonb236

This review is for Pets Haven, Woodend VIC

verified email - 15 Feb 2024

Don’t get a animal from here

Whatever you do make sure you get all the information on the dog that you adopt. I adopted a puppy last year & I’ve noticed that they never removed her dew claws and her front paws go outwards, today at her 1 year vaccination appointment the vet said that it is a deformity & there is nothing they can really do now, if she was younger she could of had a operation, now she will have arthritis when she is older.

They could of removed her dew claws and straightened her legs when she was in their care, I wasn’t impressed at the start, I messaged and I paid a deposit as I was told they’d only hold her for about 2 hrs and because I live in Ballarat I had to come the next day, straight after I paid the deposit she was advertised on this page.

The next day comes and I drive to Woodland to then be told she’s actually at the vet one so then I have to drive even longer, to then find out she hadn’t been desexed, so then I had to chase them up to come get her to desex her, I was told she’d be dropped back home but after I heard nothing the next day I had to drive to get her. On top of that they way Star (now Lexi) reacted to the guy that came to get her you can tell that he didn’t treat her right as she hasn’t snapped at anyone since.

I can see why this place is under investigation.

I wasn’t going to write anything but you can’t leave reviews on their Facebook page and I’m not getting responses via email or inbox.

Just be careful if you are looking for a puppy.

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