Reviews by jasonl807

This review is for Kirra Dive, Tweed Heads NSW

verified email - 08 Oct 2021

Such a friendly vibe. It feels like you have joined a club with all your mates. I have done my diving through from advanced all the way to Assistant Instructor ( I am an instructor and I completed this through an IDC intake in Brisbane)
I continue to work with this shop as they have such an easy going approach, which is important in this industry, but equally important is their safety record, which is impeccable.
Instruction of classes is kept to the right ratios, and there is good attention to detail.

Well priced courses.

Gear often looks well used, this is because it is! It is maintained and functional.

Open water course with Boat dive included and all gear is very well priced. 4475

Approximate cost: $476

This review is for Floating Lotus Studio, Helensvale QLD

verified email - 06 Oct 2021

I always enjoy my time here. The instruction is great and the premises always present as very clean. Easy parking and a great variety of class content.
I crave the opportunity to get here and find that they care about feedback.

Keep up the great work.

Approximate cost: $15

This review is for Zupps Mt Gravatt Mitsubishi & Peugeot, Mount Gravatt QLD

verified email - 06 Oct 2021

To be avoided at all costs. Had a mechanical problem that was fixed (at a cost to me) which returned less than 3 months later. They told me it was because the computer fault had been reset "by Somebody", and I explained that would have been them!
They took my car for 11 weeks and have sent parts away numerous times, including to Mitsubishi Australia (who don't really seem to care about Customer Care either), and now tell me that they cannot find the fault so I should come and collect the car. They then present me with a bill for their time but acknowledge that they cannot explain what has happened and whether or not it will re-occur.
When I refused to pay the bill for something that has no result they locked my car out back and refused to release it.
I refused to leave the premises, and in the end, was actually physically assaulted by a staff member. He smugly then told me that he would call the police to which I responded "Please do, I want you to!"
When the police turned up and reviewed the situation they took less than 5 minutes to demand release of my car and they admonished the staff for their tactics.

AVOID THESE GUYS. There must be dealerships that believe in service, but it certainly isn't Zupps. Shame on you.
@APEagers you should review your customer care.

Approximate cost: $875