Reviews by jazzminc

This review is for Southern Cross Veterinary Clinic, St Peters NSW

verified email - 13 Jan 2022

After a stressful several days of trying to find a vet to help and being knocked back by emergency vets, I had a consult with Dr Sam, but before I get to that I want to praise the beautiful receptionists and staff he has working for him. After days of vet staff with no compassion or customer service skills it was so refreshing to feel like I was valued and my pet was valued. Dr Sam is equally as wonderful and I will never change clinics again. There’s always availability the prices are reasonable and they even have a concierge service, LIKE OMG WHAT! They have seperate entries for anxious dogs and pets like mine. I cannot fault them at all. Very very happy

Approximate cost: $89

This review is for Figtree Veterinary Clinic, Lane Cove NSW

verified email - 11 Jan 2022

I called as per the website for emergency during business hours, I speak to a lady Emily, and I have never spoke to anyone with such little compassion for such a sensitive situation, her tone was out right rude and very condescending. The whole experience was very poor to say the least. I work in pet insurance and was recommended by a customer. I will NEVER again attempt to take my pet here for care. People that work with animals I had always believed to have had big hearts, boy was I wrong.VERY DISSAPOINTED!!!