If I could rate them zero I would.

Appalling customer service

Bath delivered damaged (3 days late). We were told it wasn't possible for the bath to be damaged during transit, or prior to packing, so we must have damaged it unpacking it. We supplied photos showing it was unpacked from the opposite side. I take great exception to being called a liar. Refused to deal over the telephone, hiding behind emails. They may browbeat other customers who give up for a quiet life, but I'm not one of them. The bath was repaired at their cost.