First of all, im glad i didnt purchase a car from this dealership, as i have now found some terrible reviews, i paid a holding deposit during a phone enquiry, subject to physical inspection and test drive, i had already been driving an identical commodore since new and was very familiar with them and how they should drive and perform. The test drive proved the engine and/or transmission was possibly compromised - likely due to the heavy duty tow pack on it. I left to consider my options of an extended warranty or atleast offer them my further consideration but phoned back with my decision to decline the offer. After a bit of pushy sales resistance it was agreed and they would require my bank details to transfer the refund. 4 weeks on and after numerous phone calls, text messages and emails to 5 various team members and management and still i have not received one cent refunded, not even a return call. Now i'm following up through the bank before i take it to consumer affairs.

Approximate cost: $21000