Reviews by jeffs802

This review is for Majestic Pools & Landscapes Pty Ltd, Mansfield QLD

verified email - 17 Oct 2018

It has been two years since we had our pool built by Majestic Pools and now is a suitable time to write a review as it is factual, without bias, and hopefully will assist you in making a decision as to which pool builder you engage for your build.

We had Majestic Pools design and build our pool 2 years ago and to cut a long story short we ended up in Court - and that pretty much sums it up.

For those of you mums and dads wanting to build a pool don't get starry eyed by the marketing hype (most awarded pool designer/builder etc) that this company displays and do not, I repeat, do not enter into a SPASA contract.

They are great at designing pools (you can engage a pool design contractor for between $500-$700 and they will come up with a great design for you) But as for engaging them to build it for you - No, No, No!!!

Unless of course you want long, unexplained delays, zero communication, constant chasing up of the company to complete work, the work site being left a mess (I can show you photos if you like), and you want to deal with their contractors (nice enough guys but not your job to manage - project manager was on site for less than 1 hour of the complete project - and that was to do the measure up)? That was my experience.

What should have been a simple, uncomplicated pool build ended up being a frustrating, distressing experience.

We had just completed a full home build/renovation so we dealt with every Trade possible and without doubt Majestic was the worst company to deal with - Unanimously, without question!

If you want to build a pool do so with a QBCC contract and dictate and define the terms (obviously suitable to both parties) as these guys know all of the contract obligations, loop holes, and legal interpretations that exist in a SPASA contract and my experience showed that once they had the contract signed they paid very little attention to completing their obligations as agreed.

Most people only build one pool in their lifetime (and I think this is one reason that this company continues to operate) - so heed the advice of those that post these types of messages.

Approximate cost: $65000

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