Reviews by jemma-p

This review is for Grillers Steak & Ribs, Thornbury VIC

verified email - 04 Jul 2015

We placed our order for Grillers Steak & Ribs for the seafood basket and the rib meal, which both promised 2 sides and 2 sauces. We received a text message saying it will be ready in 58 minutes. After 40 minutes we got a call to say it was ready but as we were planning to be there later our food sat in the restaurant getting cold. When we got there it was a huge struggle to find the place as they are not called Grillers Steak & Ribs but as something entirely different and it's clearly an Italian restaurant. After a lot of confusion we went inside and the staff could not locate our order and had no idea what was going on. We took the food home and were severely disappointed. Both meals only came with 1 side and 1 sauce, the "seafood basket" was a tiny bit of battered fish, 2 calamari rings, 2 prawns and a scallop. The ribs were hands down the worst I have ever had! The were tough and fatty and had a very scarce amount of bbq sauce on the making them very dry. The wedges were soggy and disgusting. My meal was not edible and I had to get something else for dinner. This was a huge waste of $43 and has ruined what was supposed to be an enjoyable quiet evening with take away.

Approximate cost: $43

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