the helpful service and advice given to me was excellent. I had a sentimental older family ring I wanted resized. Not only did they do a wonderful job on the resize but they were so genuinely concerned about the very thin gold band and they not only did the perfect resizing, but they also reinforced the band as they were so worried it was just so fragile. it is so nice to deal with total professionals. Even though I was not investing in a handcrafted piece of jewelry, I was made to feel very comfortable. The end result of my little older ring was just perfect. Thank you so much. recommending to everyone. Jennifer