I placed an order for 7 items in Feb 2022. Received one item which was the wrong size. I then got an email to say my order was completed. I queried this and was told it was an error and the remaining items had been shipped. I received 5 of the 6 remaining items and after 3 months, 35 emails, 3 PMs and several refund requests Rivers have completely stopped responding. I don't even get the automated cut/paste emails and messages anymore. I'll never shop at a Mosaic branded store again.