Initially we had a great experience but when we took the product home, that dramatically changed. I expect great service, quality and care beyond my purchase which I did not get at diamonds international. Within 5 months the claws that held my diamond had shifted. I took it in for repairs and was told it was "wear and tear". I continued to get the claws repaired but when i collected my ring is was in the exact same condition! [redacted inflammatory comment], clearly did not repair my ring and told me if I wasn't happy I can leave the ring with them! Outrageous service! After many attempts to resolve my issue I have had no response. Not only am I unhappy with my ring quality, we greatly regret buying from diamonds international. No one should feel like this when it comes to a piece as special as an engagement ring. [redacted inflammatory comment]