I know several people who have had kerbing installed - they have all broken and split. We had our installed about five years and it is still in top condition.

We had a new part installed in our air conditioner but it failed after a month and we had to have it replaced. We were expected to pay to have the second part installed even though we had already paid for the first installation. We were in the opinion that the supplier should have paid as it was their part that failed. This was not the case! It was during the peak of a summer heatwave and this company came out and decided not to charge us for the second installation because I was one of the few customers who did not abuse him for the supplier's disgusting attitude towards our problem.

Approximate cost: $0

Nothing was too much trouble for the staff. I faffed about trying to choose with glasses I wanted but they were more than happy to help me even though I was so indecisive and made a couple of return trips before I actually made my decision.

Approximate cost: $0

After being advised by a competitor that it would cost just as much to fix my ipod as it would to buy a new one, this company replaced it under warranty and even gave me an upgraded model.

Approximate cost: $0