Steven you a lifesaver! After being quoted from another company an exorbitant amount of money to repair a small patch of carpet, I decided to do my research and contacted Steven from Concept Carpets. Stevens service from start to finish was fantastic and he charged me 1/4 of what I was originally charged through another company! Steven is honest, polite and his customer service is impeccable. Highly recommend. Thankyou once again Steven.