What can I say. Absolutely disgusting. It's a shame I have to give these guy's one star just to write a review. After taking my expensive watch to them for a simple battery change they damaged my watch while the man was using a screw driver and hammer to take the back cover off. The watch now is not working and will be a very expensive repair job at a watch maker as he refuses to repair it. After mentioning it to some local friends in the area they also have had problems with this business. Do yourself a big favour and go elsewhere