very rude staff(not all). An item was sold to me yesterday as they have done a favor as they had no decent answer regarding return/refund.
today went back to return item(unused) within 24 hrs and was answered(again rudely) that wearables can't be returned for hygiene reasons.
But eventually got ready to give me store credit(gift card).
So, Hygiene issue was just for full refund and was fine to offer gift card instead of refund.
buy from here without uncomfortabl questions, all is good but if you ask, check the change in behaviour.

you lost another customer JB HI FI

Approximate cost: $450