Reviews by jochen

This review is for Fullife Midnight Pharmacy, Mill Park VIC

verified email - 29 Aug 2012

Presented script at 1845 on 28 Aug 2012. Was told that it would take 20mins. Why 20mins? Your website states up to 5 pharmacists on duty (yeah I know..up to) But you must certainly realise that people presenting scripts are unwell & suffering hence it would incumbent on you to expedite the medications asap. 20mins to put pills into a bottle and paste stickers on boxes is simply NOT acceptable. Esp not when the ONLY pharmacist on duty was more intent on gasbagging with a lady from her local church rather than actually attending to signing off prescriptions.

Well we got our pills after 23mins which is not only damn insensitive to my wife's severe asthma but also appalling customer service. Even the Medical Centre did not make us wait that long to see an actual Doctor rather than one errant pharmacist. I checked the internet to find 4 other pharmacies within the same distance, 1 on Childs Rd, 1 in Westfield, 2 on Plenty Rd and so I will NEVER EVER need revisit your pharmacy. Oh, yes. I've also sent this same review to our local newspapers and posted in on other sites. I'd like as many people to know how you treat sick people and where they should go instead to get better service.