Reviews by jof94

This review is for ICE Design, Southport QLD

verified email - 31 Aug 2020

Beware! Avoid Ice Design Online at all costs! Poor quality clothing, items do not look like the photos on their website...they send out cheap knock offs and the customer sevice was horrendous. I bought a black long sleeve top for about $30 and recieved a trashy second-hand looking top with no tags and a big white stain on the front. The material was terrible quality and not at all like it looked on the website. To make it worse, I contacted their customer service to inform them and received a series of emails having a go at me for spelling errors, saying it was none of my business and that I obviously didn't read their emails. I have never experienced such disgusting customer service in my life. My friend is a PR trainer and is using their emails as what not to do in customer service. If you want to read their emails contact me and I will send them to you. Save your money and buy your clothing at sheik or boohoo. Or even Kmart online would be better quality

Approximate cost: $30

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