I have had my 2 previous Jeep’s serviced at JH and was always happy so had no issues with taking the ranger there, what a mistake.
When enquiring about booking a service I asked if new map updates were available I was advised they were so booked the service.
When picking car up advised no updates available.
On way home checked the tyre evic and noticed the tyre pressures were still incorrect, hadn’t bothered pumping up as that is part of the service, as was a tyre rotation that also wasn’t done, but according to the service report they could tell my brake wear without removing the wheels.
This made me look a bit closer and when I removed the air filter the housing had rubbish in the bottom and the filter was dusty.
Engine oil was clean.
Filled out there survey noting the above and was advised someone from management would be in touch, 3 weeks later I’m still waiting.
Sorry John Hughes but you have lost my business and I will save the 100+ km round trip for servicing.