Bad Customer Service
I ordered a cheese hamper for a family member for a gift from Milk a Cow -web site, and chose a day and time when to pick up from the store. The order was placed a week head of time & day. The day comes to pick up hamper. I ring up store 1 hour early to check to see if my order is ready, but phone rings out, so I ring back 15min later, same thing, no answer and it just rings out .so I try again 10min later, same thing. I rang 6 times over all.
I make my way to the shop to pickup my hamper that I have paid for a week head of time and with a booked time and day to pick it up. Note it’s a 45min drive for me to Milk the cow store. I arrive at store right on time to pick up the order, only to be told it’s not ready/ has not arrived to the store yet, team member says “ sorry sort staff today, come back in 2 hours time” I reply can I have a refund please, staff member says no can do,See you later.
I came back 2 hours later, to no sorry no nothing, here is your cheese hamper. Don’t order things from them on line, they don’t care for customers at all.

Approximate cost: $180

I found this business on Word of Mouth