Needed a new hot water system. Friday night. They were the only ones that were willing to come straight away and help. Temporary one put in over the weekend. That's the good part.

But when standing there quoting, he said $2100 which was not too bad, but when the quote was written up, he said that it was $2800. I can get it done elsewhere for about $1900 fully fitted. It wasn't until I signed the paperwork when I realized what had happened. But once it is signed, they will not cancel it, amend or change. Pushy and price gouging/changing is all I can say. After this, I will advise all my friends not to use them. If I went to Harvey Norman I could buy the unit for $1700, that means they are charging $1100 for installation. Not bad for an hours worth of work! No wonder people are reluctant and do things like this themselves.