We had an emergency in a heavy storm when our mast & antenna broke loose crashing on the roof causing tile damage. We called Jeff who arrived within 30mns to access the situation, he made safe the problem with a promise to return & install a new antenna as soon as the roof was dry enough to walk on.The following morning Jeff returned & completed the job to full satisfaction. We highly recommend Jeff's service & workmanship, he is a real gentleman & very fair with pricing.