Funerals of Compassion

5.0
based on 47 reviews
check icon ABN: 55 130 706 893

Customer Approved
“We make customer
service a priority”

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47 reviews about Funerals of Compassion

20 Jul 2022

On Sunday the 10 July my husband and I contacted 3 funeral directors with regards to the impending arrangements needed for my Dad.

Nicky contacted us within an hour at 7pm on a Sunday night.
Whilst Dad's passing was imminent, we were shocked when he passed away the next morning.

Due to Nicky’s promptness, demeanor and compassion on Sunday night, she was the first person we rang, even though Funerals of Compassion offices are well out of our area.

The nursing home he was at, unfortunately, had no mortuary or storage facilities, so we were very happy that Nicky had transport organised within 1hr of the death certificate being signed.

Nicky has made herself available at all hours in our time of need, solved problems, and answered all our (sometimes mundane) questions.

She travelled an hour to see us, and her presentation, compassion and professionalism was exceptional.
She has led us to solutions to logistical problems, and has made a very stressful time easier than it would otherwise have been.

The day of Dad's farewell was beautiful. Everything was exactly as I wanted.

We congratulate and sincerely thank Nicky, your team and your Company for your professionalism and empathy.

We are touched greatly and deeply honored to have been entrusted with your dad's care. It was a privilege to help you and your family remember and grieve the pain of loss of your beloved father, through the act of creating a beautiful tribute.
The lessons your dad taught you, the love he gave, the way he cared for peopleall those good things live on in you.
We hope that you feel surrounded by love and support every step of this journey.

15 Sep 2023

Caring compassionate professional people we were made to feel so special at this most emotional time.. outstanding comes to mind NIki was there for us every step of the way with support and understanding nothing was to o much trouble. Thanks so much to NIki and michael for a beautiful service .

We are humbled by your thoughtful comments and appreciate you taking the time to write this review today Maureen. We are honored that we were able to provide a sense of peace and unity at a time that can seem chaotic even at its best. Michael Toohey is definately an Earth Angel. We pride ourselves knowing that a kind gesture can reach a wound that only compassion can heal and hope that has started to occur for you. Much love.

verified email - 04 Sep 2023

Words can’t describe how truly grateful we’re with Nicky and the team for very respectful, empathic, professional, caring and personal approach with mum’s funeral. We would like you to know how much we appreciated the way you handled the funeral arrangement in such a tasteful and caring manner during a difficult time for us. From the beginning to the end, it made us proud to have Mum being cared for and prepared by Funerals Of Compassion. I would highly recommend Funerals Of Compassion to anybody wanting friendly and professional funeral director.

Thank you so much for your kind words Gordana. We really appreciate you taking the time out to share your experience with us (again). We recognize the amazing healing power beautiful funerals can bring to grieving friends and family, and wish you bothl much love and peace.

02 Sep 2023

I highly recommend funerals of Compassion. John and his team were very understanding and flexible. It was a very seem less process and they delivered a great service.
Thank you.

We are humbled by your thoughtful comments and appreciate you taking the time to write this review Mona. We are so happy to hear from you and thank you for your valuable feedback.

01 Sep 2023

Nicky and her team helped me during a difficult time and were with me every step of the way. I can’t thank these guys enough for making the whole process easy and supporting me through it all.

We are humbled by your thoughtful comments and appreciate you taking the time to write this review today Carolina. We are honored that we were able to provide a sense of peace and unity at a time that can seem chaotic even at its best. We pride ourselves knowing that a kind gesture can reach a wound that only compassion can heal and hope that has started to occur for you. Much love.

28 Aug 2023

I highly recommend Funerals of Compassion. Nicky and John made what was a very difficult time for our family a seamless process filled with compassion and respect for our mother and my siblings. Nothing was an issue and they were meticulous in the planning and running in what was a beautiful send off for my father. Their staff were equally beautiful, caring and respectful on the day of the funeral.
Cannot recommend them highly enough.

Thank you so much for sharing your experience with us Carla. We take great pride in our service, and our sincerest hope is that it helps each one of our families accomplish how they wish to pay tribute and celebrate their loved ones life in an intimate and personal way. You and your beautiful family are the ongoing legacy of beloved father. Once again, thank you for entrusting us with his, and your, care.

12 Aug 2023

Nicky and the team has done an amazing job. They’re always flexible to meet with our needs.

We are grateful that you took the time to leave us a review David. Your opinion, and experience with us, is valued greatly and it helps us maintain an excellent standard of service for the families we are privileged to look afer. We wish you continued peace and healing as you move through this time of sorrow.

06 Aug 2023

Nicky and whole staff are such caring and warm people, they were patient with me during the whole process of making arrangements which I previously knew nothing about, Can not thank them enough and my sons service was beautiful. Xxx

Thank you for your kind words and thoughtful feedback Renee. We're grateful for the trust you placed in us and are honored that we were part of making such a difficult time just that bit easier.

01 Jul 2023

My son and l knew we were in good hands as soon as we met Nicky and John. No pressure just kindness. They listened to our story and our needs and kept in touch throughout. Different from most we made funeral arrangements while my husband was in palliative care. We wanted to make sure his wishes were met. Nicky got to know about my husband, and our family and made it easy to talk about those hard decisions at such an emotional time.

Nothing was too much. Even a last minute phone call the night before the service to make some changes were effortlessly met.

They’re are a genuine family business who cared about our family.

Nicky ask me what was most important to me and l said not to have to worry about anything on the day and that’s exactly how it went. It was beautiful.

Special mention also of the amazing floral arrangement. Thank you John,Nicky and everyone at Funerals of Compassion

Thank you so much for your kind words Sharron. We really appreciate you taking the time out to share your experience with us. It was a privilege to care for your, your family and your beloved husband.

15 Apr 2023

In the worst time of your life, Funerals of Compassion make everything that little bit easier. Nicky is kind and attentive. John was helpful and respectful. The drivers were also professional and appropriate. Everything the day of the funeral was smooth and taken care off. No hiccups or things forgotten. Very grateful for the service, so thank you. Would definitely recommend.

We deeply appreciate you taking the time to provide your feedback and share your thoughts on your experience with us. It was an honor to support you and your family Rebecca.

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