The booking online was accepted. Confirmed with me several times via email and sms with their automated system. I then get a missed call but the receptionist does not leave a brief reason why she is calling or rather tell me the appointment has to be rescheduled. I call back a few times but they never picked up the returned calls.. nor could I leave a message. I get another sms to confirm my appointment the night before and an email the morning of the appointment..the reply confirmed my appointment (automated messages). I turn up ten mins early for my appointment as suggested only to find the doctor and my appointment did not exist! What a waste of time paying the staff and receptionists to sit there at the desk, whilst I receive multiple automated messages to confirm the appointment only to find all that time was wasted and not to mention I did not live nearby to attend the appointment! Waste of time having staff there if they don't answer the returned calls or even pop you on hold and to have automated messages sent that don't match up with their own arrangements. Time wasters!