Just as everyone else describes. Very helpful, friendly, upfront about costs, and came out to us on a Saturday morning. Did a service, replaced front brake pads (which were making a racket and were completely worn), oil, + others.

We also had a funny noise from the engine bay (sounded like a bad belt) but he tidied up the rest of it, suggested we leave it for a short time to check if it improved and it hasn't made a noise since.

Approximate cost: $700