Not only is the store cheap when comparing other stores in town, the owners actually have sound knowledge about animals in general. They know the products and are friendly. I've shopped at all stores in Port Macquarie and highly recommend checking this store out first. I spent alot of money on maintaining my large fish tank and when I started shopping here, I've found saved alot more based on their knowledge. I have a large dog and the same applies, tick control, hills biscuits and other gear like bedding and treats.