I employed Star city for an interstate move as they were good value and had good reviews. It was one of the worst choices I have ever made.

While loading the truck and about half way through my items the guys told me that I was almost at my allowed m3 limit which was 55m3. I measured the truck and found that I was no where near my limit and told them to keep packing. They did, but their boss who they were calling told them to stop as they had another load to pickup. They eventually stopped at 47m3, leaving 8m3 that I paid for but could not use. They simply shut the doors and left, leaving me with heaps of items that would have easily fit if I had been able to use all the space I paid for.

I crammed as much as I could into my vehicle and small trailer, but was left with many items I was forced to throw out as I had to leave the next day.

The total loss to me was around $2500. I have contacted Star city several times in an attempt to rectify the situation but they ignore emails, or put you on hold until you hang up (10 min plus)

It baffles me how cowboy operators like Star city are still allowed to operate. AVOID THEM AT ALL COST

Approximate cost: $11000