Fair trading was called to investigate Amalgamated pest controls Head office [redacted personal identifier] as they took our money and then broke the contract by not returning, stating that "they do not need a reason for not coming back" in their letter! ( I have this letter as proof ) FAIR TRADING concluded that there was a BREACH OF CONTRACT by Amalgamated pest control.
- A signed contract is a promise and commitment once you ( the customer) pay several thousand dollors to them. - More like thousands of dollars down the toilet by not hounoring their promise.
Sadly we could not believe that a well known company like this would treat us so bad, just when we really needed them! . When trying to contact their office "[redacted personal identifier] sticks his head in the sand like an Ostrich" and refuses to give any answer. Is this the way to run a professional company ? One of our neighbourhood friends said the same thing, that they took her money and forgot to keep coming out. She was so frustrated she said, she also had enough she said.
From my experience I would look for a more profesional company that shows some respect by communicating with its clients and not breaking its contract and ignoring you when you need their help before investing thousands of dollars and being let down, big time.
No wonder Fair trading came down with its ruling against Amalgamated Pest Control in a letter stating that they "breached the contract!
Sadly we ended up losing the house to termites after this happened despite sending numerous letters and emails pleading with them to return and fulfill the contract to no avail. We had to demolish the entire house and rebuild here in Brisbane.
Bad management and service, Beware.
If any tv journalists are interested in this case I can produce all the documents.

Approximate cost: $3300