Completely incompetent and absolutely abysmal!!

I have never ever seen or experienced such a poor exhibition of workmanship, customer service and general lack of human interaction than that of the service manager and the 'team' of procycles.

Avoid at all costs or suffer the consiquences.

The problems I have encountered include but are not limited to:

-Very rude and poor customer service including personal insults.

-Being quoted $1600, being called back the next day to be informed the work is completed and the cost is now $2200 (almost 50% increase) no call for consultation before commencing extra work.

-late by 2hrs to pick up motorcycle causing me to lose additional hours of work. Was still charged full pick up fee.

-upon picking up motorcycle and riding it home. I discovered a significant oil leak.

-when procycles came to pick the bike up to repair oil leak. The motorcycle was dropped and almost dropped a second time and caused additional damage.

-Argued with me stating that not all the damage done to the bike was a result of the drop.
They did eventually agree to fix all damages as they did not exist prior to the drop.

-after work was completed, refused to deliver the bike back to me.

-After talking with fair trading procycles require me to sign a waiver regarding the mechanical and aesthetic repairs before thet will bro g the bike back. I can sign saying I am happy with the aesthetic repair but I am not qualified to say that the mechanical work is sound.
How can I sign this document?
What is to happen if I sign, receive the bike back only to find another oil leak or something similar.
This would leave procycles unliable, which again is not right.

The bike is still not in my possession to which the pink slip is running out as it currently has no rego and I am still paying insurance on a bike I am not using.

I hope all this nonsense is over soon!