Extremely lovely staff for whom nothing is too much trouble. Youre doing a fine job!! For the people complaining about wait times, really.. what do you expect...?Some people show a little foresight and book ahead. It shows also that the practice staff are spending time with their patients, and are booked up because they do so. You moaners are being quite short sighted and are victims of the modern expectation of instant satisfaction...just listen to yourselves and look at the bigger picture beyond the end your nose.