To be honest, I am not a person always leave my review to the public if the services/ products are surprisingly enough to impress me.

My boy was finished his eye surgery two days ago at Prahran Veterinary Hospital. The surgery was succeed and my boy is recovering slowly. Overall, The clinic is excellent and I have no complaint at all.

But today, I would like to say A BIG THANK YOU to the staff who working at the clinic. Her name is Katie, she is fantastic, warm heart woman I ever seen, if without her helped, I guess my boy's eye might be in a critical condition.

My boy supposed has his second appointment on this Friday to the dr. to review his eye again. But I realized my boy's eye was getting red and swelling and no appetite for food somehow. So I phoned the clinic and told the receptionist my boy's condition and asked for change appointment a bit earlier as usual. Apparently, I was so worried and concerned my boy's eye. However, the lady was told me no point to see doctor again since the surgery was just finished 2 days ago. Despite, I told the lady why I changed my appointment time. At the end, she rearranged my boy's appointment from Friday Morning to Thursday evening. She said this was the earlier appointment she could give it to me. At the end, I took it.

Luckily, I have received a text from Katie after I changed the appointment time. She was expressed her concerns about my boy condition. She was tried to call me few times and texted me to see how my boy after the surgery. Thanks GOD, I felt grateful to receive her cares because once I told her my boy's eye was starting red and swelling after the surgery. She quickly settled and rearranged my boy to see the Dr. this afternoon. Finally, I met the doctor and she told me I was made a right call to bring him in today because my little boy's eye has been infected. If I wait for any longer, the infection will become more serious and critical.

Once again, I have to say THANK YOU to Katie. Although, I can not recognize you even you are standing in front of me. But I am extremely appreciated your help. Keeping up and feel thankful this hospital have you.
Thank you KATIE.

Many thanks