Reviews by justine-a

This review is for Kim Du Florist, Mount Druitt NSW

verified email - 26 Jul 2017

Do not go here! I received the worst service! After purchasing a balloon that started to deflate by the time I walked to the car I then received every excuse under the sun. I was first told that I hit the flowers and the worker had seen me do this, however at no stage did I touched or pick up the flowers. I was then informed there must be hole. When I said, where, I am holding it and cannot hear or feel any hole. Both the female and male worker were very unhelpful and actually proceeded to laugh at the situation (SO UNPROFESSIONAL!). After leaving the creepy male worker then followed me outside to my car to which he waited watching my every move till I drove away before returning inside the store! There is a clear lack of professionalism and desire to give helpful customer service.

PLEASE NOTE: I INSIST THAT YOU INSTEAD GO TO J & K FLORIST LOCATED NEXT TO MT DRUITT WOOLWORTHS. NOT ONLY DID THEY HAVE A LARGER AND NICER RANGE OF FLOWERS, BALLOONS AND OTHER GIFTS THAT WERE SUBSTANTIALLY CHEAPER AND BETTER QUALITY, BUT THEIR CUSTOMER SERVICE WAS BOTH INVITING AND HELPFUL!

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