We recently purchased our new home through Aitken Real Estate, dealing with Austin Phillips. Austin had been actively doorknocking on our behalf, keeping us apprised of his efforts and letting us know if there were any houses suiting our requirements coming up.
I should add that we had sold our house in early 2015 and once the sale was finalized never heard from the agent again, despite her knowing we were serious buyers and looking in her local area. On a Thursday Austin rang us to advise us he had a house he thought we might like – by the Monday it was ours! We were very impressed with the friendliness and honesty in our dealings with Aitken Real Estate. The purchase was straightforward, the vendors a pleasure to deal with and unbelievably all parties happy at the end of the process! We love our new house and would heartily recommend Aitken – and Austin for anyone selling or buying a house who wants to feel valued as a customer
And conversely we would never want to deal with conventional agents who care only about the percentage and are ready to churn through customers rather than have them come back, revolving doors, inflated prices Never Again!