WHAT DISGUSTING TREATMENT! I called to make an appointment for my 83yo mother yesterday afternoon, for a cut color and set. I realise they operate on "walk ins", but explained to the woman on the phone that she needs an urgent appointment and could she come at 3pm please. Not a problem, although it was strange that she didn't ask for my mother's name... She came out with her hair too short, a flat straight "set" (WHAT sort of rollers would DO that!). Sad part is she has Alzheimers and was too frightened to tell them she wasn't happy. The reason for the urgency was that she had a lunch today which she and my Dad didn't attend as she was too embarrassed to go. Dad called this morning to tell me how distressed and upset she was and to ask where else they should go to get it fixed. I sent them elsewhere at a huge cost, but at least she's happy. I called Hair at the Square Carlingford this evening to speak to the manager - there isn't one apparently - and explained the situation to a very rude woman who clearly didn't care. When I asked her what she would do for us she replied "Nothing". They don't have an email address for me to even write to their management but may read this review so I would welcome a reply or explanation (or apology!) from them. They have upset an 83 year old woman with severe dementia and I couldn't be more furious. DO NOT GO THERE.