Reviews by kareno1

This review is for Bob Jane T-Mart, Ballarat VIC

verified email - 20 Jun 2010

Horrible customer service, bought 4 new 4wd tires for our land rover, they damaged 11 wheel nuts including one of the spare wheel wheel nuts, refused to admit it, fitted the tires so that the printed side was facing in not out & allowed the vehicle to leave their establishment knowing full well that, if a flat tyre had occurred on the 35 klm drive home the vehicle would have to be towed as there was no way of changing the tyre because of the damage to the wheel nuts. We had to cut the damaged wheel nuts off when we got home. No response when complaint was emailed to head office they just don't care. Big thumbs down...do not use this business unless you want to fork out the money for new wheel nuts...ours will cost at least $130.00 to replace.

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