karinh527

I recently took my dog to this practice because of coughing and was advised to leave him for observation. Unfortunately, I did so. Later in the day I was told that his respiratory rate was elevated and he should stay the night. At 2:30 am I received a message because his blood pressure was dangerously low and his respiratory rate "had gone through the roof" and he was put on a drip. It turned out that dosing him with diuretic injections every few hours caused the drop in blood pressure and the increased respiratory rate. The cardiologist who saw him in the morning ran some tests and put him back on the road to recovery. Apart from the incorrect treatment the first night, reception staff excel at blocking any requests to speak to professional staff to get further information. The aim seems to be to set up further fee based appointments. While I respect and trust the specialist who treated my dog, I am utterly disappointed in the overall attitudes and lack of empathy.