ANN NEVILL FROM EAST WEST VETS HANDED ME A SHARP PAIR OF SCISSORS AND ASKED ME TO POINT TO MY DOGS EYE! EXTREMELY DANGEROUS GO ELSEWHERE! After reading all the reviews I booked my dog in so they could help with her allergy problem. However after waiting 30 minutes my dog was punched in the eye by a cat in their waiting room, her eye turned opaque. I notified the front desk and asked that they attend to her immediately. Ann Nevill refused stating she was too busy. I demanded they see her so she wouldn't turn blind and after 10 minutes they agreed. I was asked to come into a side room and informed by the nurse that they are not liable for this incident. Cleary the nurse was coached by Ann Nevill, I was shocked as it hadn't even crossed my mind my concern was for my pet. While examining her Ann was present with a nurse, Anne Nevill looked through a huge magnifying glass claiming she cannot see any opaque dot in my dogs eye, she used a hand held magnifying glass too, then put her glasses on and still claimed she couldn't see anything wrong. She then asked me to draw the dot on a piece of paper, yet claiming she still couldn't see it. I asked the nurse can you see it? "Yes" the nurse replied the nurse even told Ann its visible to the human eye. I could see the damage and so could the nurse but it took me a while to realise Ann Nevill had no intention of admitting to the damage that was done in her clinic. She then put a pair of scissors in my hand and asked me to point to my dogs eye so she could see the opaque dot. I refused saying I wouldn't point with a pair of scissors her response was they are not sharp! Indeed they were sharp! ANN NEVILL CARES ABOUT PROFIT FIRST AND CLEARLY CANNOT THINK UNDER PRESSURE YOU SHOULD BE ASHAMED OF YOURSELF ANN NEVILL MY DOG IS NOW BLIND IN ONE EYE YOU HAVE A DUTY OF CARE, YOUR TOTALLY UNPROFESSIONAL! I am amazed people give her good reviews STAY AWAY IS MY ADVICE!