Ben and his team are amazing. Absolutely clear and useful information from Ben from my first contact with him, without the hard sell I had experienced from many other suppliers. Now that I have the system successfully installed in our new home I can understand why, the quality speaks for itself, amazing hot water!

The plumbing team arrived on-time, and were professional and friendly. They did a pretty amazing job, and were adaptable and consultative about some site specific challenges that popped up on the day. Same feedback about the electrician that came to activate the system when the plumbers were done, polite, professional and did an amazing job. We were cleaning the house on the install day, and he went so far as to walk the long way around to avoid a freshly mopped floor. It may seem a small thing but it spoke volumes about the fella.

Every interaction I have had with NewGen has been fabulous, from initial inquiry to administration related invoice elements. I cannot rate them highly enough as a supplier, and the Sanden brand Heat Pump system they recommended for us is spectacular, plenty of delightfully hot water for a household of 4 adults.

Thanks Ben and team, you are great!

Andrew and his crew did an amazing job. we had a big household to move, and our new home is in a location with challenging access. they navigated the job professionally, quickly, and took amazing care of our belongings during the whole process. I cannot recommend them highly enough. 10 out of 10.