I ordered a sink on Oct 1st believing shipping would occur immediately
Today is 18th and the item has not yet been processed
I emailed them it took days to reply, they blamed covid but said it would be delivered within 19 days!
I still don’t have tracking advice and it still says order being processed
They have not responded to my latest email requesting a refund
I understand covid causes back log issues but surely 18 days to just process the order is sufficient?

Update: I have sent you an email this morning

Approximate cost: $275