This company made promises they never kept and made numerous errors right from the start after I gave them my Hard Drive.

Weeks turned into months, so what was promised within a month took three months all up, only because legal action was threatened in the end. Their communication was minimal, vague and deceptive right throughout.

When updates of the progress of the recovery were requested, all that was given were excuses which led me to feel they were being dishonest and deceptive.

They were extremely expensive, $400 had to be paid upfront before any work commenced and the final cost was almost $2500. The drive was only 500Gb yet it took three months for a result.

They breached the privacy act by sending me data details of someone else’s recovery, and when confronted with this fact, they cared less about it.

I would never recommend this firm to touch anything of anyone’s, and highly recommend you go elsewhere.