kime5

#10 in Quakers Hill NSW

Reviews by kime5

This review is for OT For Kids, Blacktown NSW

verified email - 30 Aug 2012

I have been taking my son there for about 8 months, since he was diagnosed with Autisim, and not only does he love it, he looks forward to going.

He has improved a lot since going to OT for kids, and for that I am most grateful.

He has two sessions in a day. One with Julie (Communcation) and one with Nadine (physical), and I always found them to be helpful, caring, courteous and professional. They always answer my questions, and I have nothing but respect for them.

I couldn't recommend the service highly enough.

As for the review about cancelling appointments, finances, and feeling let down. How many appointments did you cancel? Did you talk to them about any of this?

I agree with this statement-

"The previous review is so wrong with posting their negative review like they have.. to actually say they are only in it for the money is so untrue, if they were only in it for the money they would have been calling you every week to get you in for your appointments and charging you for cancellations, which they can do.. especially if the notice was given under 24 hours. To cancel several appointments due to "financial hardship" is not the therapy organisations problem, they are there to perform the great service they do and it's upto the client if they maintain the services for their child, can you imagine if therepists had to chase up all their clients? they'd probably never get to see clients. What more can one complain about, if they had've called them.. they probably would have complained about that too saying the therapist is harassing them and that they only want their money but just a heads up.. private services are NOT free, if you want free services go to Community Health. The first review is in my honest opinion unfair and incorrect. "

Approximate cost: $65