Sorry this is not for the Gold Coast region, it is for the Gotcha Magic company in general. I had my photography session in Browns Plains.
So... I will start off by saying I am quite disappointed.
I will start with the positives. The actual photography session was amazing, and my little one had an amazing time. The staff made him laugh/smile the entire way through. The staff explained the offer(s), and it seemed too good to be true - and it was.
I went today to select and purchase my photographs.
I was told on the day of the session that I would be able to see ALL of the photographs on the day and select the ones I wanted. What actually happened was I was provided the choice of eight different photographs (the photographer took over 80 at the photography session). Worst of all the photographs that we told the photographer that we loved on the day were not apart of that selection. The photographs chosen to represent my son by complete strangers are, yes nice photographs, but do not show his personality one bit. My partner actually walked away as he was upset that the photographs we wanted were not apart of the selection.
Additionally, I was told on the day of the photography session that the price was negotiable due to the pandemic. We would select a budget and the consultants would work around that. No, we got there and these were the packages and the prices. Which were ridiculously overpriced. I have seen so many alternative options for cheaper that provide you more.
Additionally, we were provided with one complimentary photograph which the lady didn't show me until after the purchases and documents were finalised. I did not want to seem rude so I did not ask till the end. Surely, the complimentary one was not one that I had just purchased, guess what it was. So, I actually ended up purchasing my complimentary photograph. All the lady could say was the one I purchased with show more of the background, and be bigger OR that I could replace the photograph I purchased with one of the other photographs (which I did not like as much).
Furthermore, the final photographs have their watermark in the bottom righthand corner, which should definitely not be there as I purchased it. The photographs are not high resolution, and I can achieve better resolution on my phone. I am not usually one to complain but this experience was upsetting. I will definitely not be utilising this company in the future.

Approximate cost: $750

Sorry this is not for the Broadbeach region, it is for the Gotcha Magic company in general. I had my photography session in Browns Plains.
So... I will start off by saying I am quite disappointed.
I will start with the positives. The actual photography session was amazing, and my little one had an amazing time. The staff made him laugh/smile the entire way through. The staff explained the offer(s), and it seemed too good to be true - and it was.
I went today to select and purchase my photographs.
I was told on the day of the session that I would be able to see ALL of the photographs on the day and select the ones I wanted. What actually happened was I was provided the choice of eight different photographs (the photographer took over 80 at the photography session). Worst of all the photographs that we told the photographer that we loved on the day were not apart of that selection. The photographs chosen to represent my son by complete strangers are, yes nice photographs, but do not show his personality one bit. My partner actually walked away as he was upset that the photographs we wanted were not apart of the selection.
Additionally, I was told on the day of the photography session that the price was negotiable due to the pandemic. We would select a budget and the consultants would work around that. No, we got there and these were the packages and the prices. Which were ridiculously overpriced. I have seen so many alternative options for cheaper that provide you more.
Additionally, we were provided with one complimentary photograph which the lady didn't show me until after the purchases and documents were finalised. I did not want to seem rude so I did not ask till the end. Surely, the complimentary one was not one that I had just purchased, guess what it was. So, I actually ended up purchasing my complimentary photograph. All the lady could say was the one I purchased with show more of the background, and be bigger OR that I could replace the photograph I purchased with one of the other photographs (which I did not like as much).
Furthermore, the final photographs have their watermark in the bottom righthand corner, which should definitely not be there as I purchased it. The photographs are not high resolution, and I can achieve better resolution on my phone. I am not usually one to complain but this experience was upsetting. I will definitely not be utilising this company in the future.

Approximate cost: $750