No star but system made be choose one. Customer Service is terrible. Every time I called had to go through all the issues again with new operator. Every time was promised a manager to call back. Never happened. Was even requested to send my ID to the offshore call centre to prove who I was? After 6 months finally went to a store and horrific treatment. DO NOT USE VODAFONE. The Senior Managers and shareholders of Vodafone need to take accountability of the mess they have created. ASIC need to actually start doing something about some of these telecommunications companies and how they operate in Australia.