I ordered soap and skincare. Delivery was efficient and predictable, website has clear instructions on how to use products (which make it less daunting for those new to hair soaps), and love the smell and feel of the products.
I loved the premise of environmental awareness and effective skin/haircare so much I also bought loads for likeminded family and friends so they could sample it.
Yet, I have to say I was shocked and dismayed to open the big delivery box and find that the carefully considered packaging contained half a large cardboard box of styrofoam, and glassware had been wrapped in plastic bubble wrap.
I understand and appreciate that the sellers want to keep their products safe. In my experience of buying from other environmentally-aware companies, my little glass bottles have always arrived safely wrapped in paper. In fact, all my furniture and ceramics relocated from overseas were all wrapped in paper and never suffered so much a scratch or dent. I do not know of any styrofoam recycling service in NSW. Styrofoam is extremely expensive to recycle, rarely done and just as polluting than plastic if not more toxic when degraded and foams are released. Bubble wrap is not accepted for recycling, whereas shampoo bottles are.
Even if I fall in love with all of your products, it would make me very sad to receive the package in its current form knowing the negative waste impact I’ve previously unintentionally, and in the future intentionally created. I ask that Beauty and the Bees reconsider their packaging, and if I ever know that it is truly environmentally friendly, I’d be a loyal customer.