This company took my money and never delivered my product or refund. I ordered a mattress for my daughter on over 7 weeks ago and it has still not arrived. I asked for a refund and was refused. I asked for a tracking number and have not been provided one. I asked where my product was and was told I would be notified once it had been dispatched. I called and was rerouted to a call-service in India even though this company claims to be Australian (Melbourne). Each time i was promised that my refund would be escalated to the highest level and processed immediately. This never happened. Even to this day, my order still shows as “awaiting dispatch”. Never ever ever give your money to this company for anything- you will not receive a product and will never get your money back. i was disappointed by the nonexistent customer service. Would leave ZERO stars if that were an option."

Approximate cost: $209