Had our Prius car towed to Southside Toyota Service after it broke down. This was just a month or so after it had had a major service there at a cost of over $1000. They had the car for a week before giving a diagnosis that the inverter, the small battery and everything around it needed replacing at a total cost of $5000 - most of which was labour. We decided to have it towed to another mechanic. Southside Toyota charged us $360 for the diagnostics they'd done, and didn't even hand over the full diagnostics sheet. Our new mechanic said when he picked our car up it was still in pieces and he spent hours putting it back together. He sourced a second hand part with long warranty and is charging us $1000. Will have the car fixed in a day. Will NEVER use Southside Toyota Service again. You're paying for a lot of middle men and not much expertise.

Approximate cost: $360