Reviews by leeannef742

This review is for BecexTech Australia, Point Cook VIC

verified email - 21 Feb 2017

Phone GPS did not work. They have had the phone for 3 months now: promised to refund/replace and still waiting on that also. Having difficulty getting them to reply to my emails, and they have no contact phone number. So they have our phone: no replacement, no refund. It would be nice if someone could contact me about this please.
Update 24/02/2017:
they posted out a new phone within hours of me making my review here. New phone was not new: it is clearly refurbished. LCD screen is faulty (complete white line down one side and almost 70% of screen cannot be seen) , and it has issues connecting to the network and has to be manually connected to get signal. (effectively DOA)
emailed them again- still awaiting response. Worst after sales service I have ever had.
I will be taking this complaint further

Approximate cost: $500

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