I've typically been very happy with Dr Boom stores but the Bondi junction is a joke. In the last two years I have spent over $500 with them replacing my phone screens and buying protective covers with false guarantees .The last screen I replaced broke within the first week of buying it and it broke when trying to take the phone cover off the phone (which I also purchased from the store). The staff were rude and unhelpful, they accused me of dropping my phone and refused to investigate it further. I will never go back there