Reviews by leeh440

This review is for The Good Guys, Osborne Park WA

verified email - 21 Nov 2018

Very poor customer service. Rang the store to check stock when down to purchase an item, It seems the staff consider it more important to talk amongst themselves rather than help any of the customers in their store. so had to go to the front counter for assistance , was met by a very vague member who couldnt search what I wanted to buy, I found it in 20 seconds on the website with the same information. Turns out they didnt have any in stock but suggested Joondalup, well thats close! offered to order in the product but was vague again in how long it would take and seemed quite reluctant. Left the store and rang to complain, was met abruptly again with what I guess was some form of management who was no longer concerned because i had said I dont want to buy the item from the goodguys because of my bad experience

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