I was sent to this repairer through my insurer. First impression was that it was an orderly business--clean front office, a look of order around the yard. The inspection was done efficiently and I was advised what to expect. When I brought the car in, the turnover was quick. They advised me when it would be ready, and it was ready on that date. The repairs were done well--the car looks brilliant, and it was returned to me clean, inside and out. I couldn't recommend Mellington Smash Repairs more highly.