DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES.
I paid in excess of $1000 in advance for a removal from Melbourne to Canberra on 23 June. I confirmed the date in writing but did not hear further from the front-man once I had transferred the money. I sent numerous emails and left voice mail messages for him until his mail box was full. I then read reviews on Google and realised I had been scammed.
Today (24 June) I received a message to say the driver was waiting at the front of my house to do the removal. Not surprisingly I was not home.
I sent an email to the this evening to let him know I intend to report him to Consumer Affairs in Victoria and NSW. I also am getting legal advice about lodging proceedings to recover the money I paid and damages. He replied with a text and said there would be no refund as I had not been there to give them access to the house.
I encourage everyone who has been scammed by this company to report them to Consumer Affairs. Their Facebook page has been deactivated - no doubt to avoid posts from dissatisfied customers.

Approximate cost: $1000