I went to the new salon in Lidcombe yesterday, what a shambles! I seriously doubt that the guy that cut my hair has any qualifications. Who asks you what kind of cut you would like when you are having your hair washed? Everything I told him he said yes but clearly there was a language barrier because he did what HE wanted. He just grabs the hair and cuts, no separation, no thinking. I am not sure of the logistics of this company but the pressure was on to see how many cuts they could push through the door, no pleasantries (apart from calling me honey so much, I felt violated) , no relaxation just go go go! No foot stool (you can't cut hair properly if your clients feet are dangling about) & no hair magazines. Best not to open if you're not ready. So I went & will not be going back, horrible experience for sure!